Complaints Procedure
We understand that sometimes things don't go as we plan, or how you expect them to, so it is important that you let us know what we can do to improve our performance.
We take comments about our service very seriously. If you want further information regarding our complaints procedure, you can access our leaflets below.
To download our complaints procedure for developments in England, please click here.
To download our complaints procedure for developments in Scotland, please click here.
