Frequently Asked Questions:
CarelineUK
CarelineUK is the leading provider of personal emergency alarm services in the UK and is chosen by a wide range of private companies and local authorities. As part of the Peverel Group, CarelineUK offer great experience, a range of services and value for money, making them an ideal partner. Working with Peverel Retirement, CarelineUK has a proven track record in delivering peace of mind to residents and their family.
CarelineUK has adapted their services to also offer the following:
Out of hours monitoring - This allows operational problems to be sorted out as a priority by high quality local contractors that have been pre-approved.
Duty Manager cover - Operators at CarelineUK are trained and briefed to have the authority to action site works and take whatever steps are required to ensure residents’ safety, in line with agreed Peverel Retirement procedures.
Optional services - CarelineUK can provide a number of dedicated emergency call and monitoring services to individual residents and nominated carers depending on requirements and circumstances. Those individuals have the confidence of knowing they are dealing with a company that knows their requirements and the operational aspects of where they live.












