Frequently Asked Questions:

Guest room income

There is usually a nominal charge for the use of the guest room and this may vary at certain developments. The exact charge should be checked with the House Manager.

Where the guest room income has been credited back to the service charge the amount for the year will be shown in the service charge accounts. The amounts will vary depending upon the level of use that the guest room receives over the year. The charge for the use of the guest room, which is generally modest, may vary between developments and should be checked with the House Manager. In England and Wales, the landlord may periodically review the level of charges for guest rooms on your behalf. In Scotland the Residents will usually decide the levels of charges.

In England and Wales the landlord may be entitled to receive the income depending on the terms of the lease. However, in most cases, including Scotland, the monies are credited to the development's service charge account, thereby helping to reduce the service charge.

In England and Wales the landlord may reserve the right to withdraw the benefit of the guest room income being passed as a credit to the service charge. The landlord will give advance notice of any such decision to do so. This is not applicable to Scotland.

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