Your share will be in accordance with your service charge proportion.

The landlord has an obligation under the lease to insure the building.

The insurance provisions are generally set out in the lease/deeds. Generally, In England and Wales, your lease states that insurance must be placed with the landlord’s nominated agent. This ensures that the whole block is insured, and both the landlord's and the resident’s interests are protected.

Yes. We do not provide contents cover for residents' individual properties as part of the service charge, but cover can be provided on request by Kingsborough Insurance Services. Kingsborough's contents policy is specific to retirement living and therefore provides specialist cover at a very competitive rate. They can be contacted via group.kisl@kingsborough.co.uk or on local rate call number 08458 078532.

Public Liability cover (or Property Owners Liability cover as it is also known) is provided to cover injury/death to third parties or damage to third party property. It is necessary for the person making any such claim to prove negligence.

Terrorism insurance is often required by both the mortgage company and landlord.

Peverel Retirement does not receive any commission on the valuations it arranged.

Most insurance policies have an excess, which is paid by the policyholder when a claim is made. If your claim has been caused by another resident, then you or your insurance company should seek to recover the excess from them. The level of excess also has an impact on the premium costs. You will not have to pay an excess if the claim relates to a communal area as this is paid for by the service charge.

Copies of the insurance schedule can be found on the development notice board. Copies of the cover can be sent on request.

We are always happy to ask our nominated broker to look at pricing, if a like-for-like quotation is obtained. Please contact your Area Manager or Kingsborough Insurance Services.

Kingsborough Insurance Services are the insurance division of the Peverel Group of companies. They provide comprehensive and cost-effective buildings and home contents insurance, specifically designed for residents living in retirement properties. For more information please click here.

This will be set out clearly on your service charge accounts.

When the landlord arranges the buildings insurance, it is normal for a commission to be paid.

Under the terms of the lease/deeds, the landlord or Peverel Retirement is required to ensure that your building is adequately insured. It is recommended by insurers and Royal Institution of Chartered Surveyors (RICS) that a revaluation is carried out every three to five years. 

Regular valuations are essential: if a building is overinsured residents will pay an excessive service charge; underinsured and the cost of major damage will leave residents significantly out of pocket.