Right To Manage

How to change managing agent

If you live in a leasehold development and have issues with your property management, Peverel Retirement can help. It is now possible for residents in retirement developments to change property management company and appoint Peverel Retirement via The Right to Manage (RTM) process.

What is Right to Manage?

At its most basic, Right To Manage is a transfer of property manager responsibilities. To achieve RTM, Residents must firstly set up a Right to Manage Company, comprising a chairman, directors and a secretary.

To do so, the following conditions must apply:

The development must be self-contained
The development must include at least two flats
At least two thirds of the flats must be occupied
The non-residential part of the building must not exceed 25% of the total floor area
At least 50% of Residents must be in favour of the Right To Manage process

Once the company is in place it is possible to change managing agent.

When should Right To Manage be used?

Setting up a Right To Manage company should only be considered when there are serious issues that cannot be resolved by the property management company. Property management problems could include:

No accounts
Inappropriate use of contingency funds
Failure to carry out building maintenance
Failure to comply with legal requirements

Peverel Retirement - reliable property management

If you are unhappy with your current retirement housing management, we can help. With nearly 30 years’ experience we are confident we’ll be the best property management company for you.

Our dedicated team will provide a tailored service to help you through each stage of the RTM process, to ensure your development runs as smoothly as possible.

As well as acting as company secretary and providing a registered office for Right To Manage companies, Peverel Retirement can offer:

Full estate management
Directors’ registration
Share certificate issue
Annual accounts
Estate accounts, including service charge budget and year-end accounts preparation and presentation
Staff recruitment, training, local senior management and support
Regular and open communication with Residents
A secure website for viewing maintenance and budget information

Right to Manage Case Study

Hillstead Court, Basingstoke

“We never really saw much of our previous managing agent and their whole relationship with us was pretty casual. We didn’t feel we were getting their full attention and that certain issues weren’t being dealt with properly.

“After a bit of research we found out about the Right to Manage (RTM) process, which would allow us to change property manager. Peverel Retirement were recommended to us and so we worked with their legal services department to set up an RTM company and eventually switched to them as our managing agent.

“Their RTM guidance was very useful and the whole process made as straightforward as possible.

“We now have a House Manager who is worth her weight in gold and have found Peverel Retirement to be efficient and good listeners. Our finances are well-managed and a budget meeting for all Residents is held every year to keep us and any interested family members in the loop.

“Overall we are very happy with the service Peverel Retirement provide and would recommend them to anyone who isn’t completely happy with their current managing agent.”

Betty Forrest
Alan Smith
Phillip Trevener

Residents, Hillstead Court

For more information on Right to Manage and good property management, please download one of our free guides on the right-hand side of the page or contact us:

England and Wales
Tel: 01425 632340
commercial@peverel.co.uk

Scotland
Tel: 0141 243 5395
enquiries@peverelscotland.co.uk

Frequently Asked Questions about Right To Manage (PDF - 0.2MB)

6 steps to setting up a Right To Manage company (PDF - 0.2MB)

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Right To Manage

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